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FIC Batteries

FIC ac adapter

requently Asked Questions of  A360+/A360  

1.1 What are the available processors supported by  A360+ / A360?

1.2. The Brightness ( Fn+F8, F9 ) and contrast ( Fn+F10, F11 ) keys do not work?

1.4. The battery life becomes shorter, How can I rebuild it ? 

1.5 Why does a brand-new system have an empty battery?

1.6 How do I do the battery learning cycle progress?

1.7 What is the function of PHDISK.EXE program and how to use it?

1.8 How to adjust the CPU jumper switch setting?

1.9 How come of my Power Saving Function key can not work with windows 98 ACPI environment?

1.10 How come of my Power saving Function key cannot work with windows 2000  environment?

1.11 Why the system detected 56MB during POST only? I have use 64MB RAM module into system?

1.12 What is Card Bus?

1.13 How can I have the CD audio play from AUDIO DJ panel?

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2.1 How to check the BIOS version?

2.2 How to install Windows Me?

2.3 How to install VGA driver for Windows Me in this computer?

2.4 How to install the Audio Driver for Windows Me?

2.5 How to install the Modem driver for the Windows Me?

2.6 How to install LAN driver for the Windows Me?

2.7 How to install the EZ-button device for the Windows Me ?

2.8 How to update the latest BIOS version for A360+ / A360 ?

2.9 How to enhance and improve the system performance?

2.10 How can I do for extend the battery charge life?

2.11 How do I cycle my battery?

2.12 What is Different about Windows Me?

2.13 How do I use the Revert Your Computer feature?

2.14 How does Critical File Protection work and how does it affect me?

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Answers:
 I.Hardware FAQ for A360+ / A360 

1.1
What are the available processors supported by A360+ / A360?

Answer:
Currently, the supported processors are list as below,  

The A360+ Notebook
FCPGA2
Intel®  Pentium® III - M  1.13/1.2 GHz
Intel® Pentium® III  933 MHz, 1/1.1 GHz
Intel® Celeron  800/850/900/950 MHz, 1 GHz

The A360 Notebook
FCPGA
Intel® Pentium® III  933 MHz, 1/1.1 GHz
Intel® Celeron  766/800/850/900/950 MHz, 1 GHz

 

1.2. The Brightness ( Fn+F8, F9 ) and contrast ( Fn+F10, F11 ) keys do not work?

Answer:

Usually, the brightness adjustment is so trivial that human eyes cannot tell the difference. It is easier to see the changing of brightness in Windows environment rather than DOS environment. Please also note that the contrast control keys ( Fn+F10, F11 ) do not work with TFT but DSTN/HPA notebooks. For a better sense of brightness adjustment, please change the background to white color if possible.

 

1.4. The battery life becomes shorter, How can I rebuild it ? 

Answer:

Battery life will vary from user to user depending on how the computer is being used. To help increase your battery life, you can configure the power management features within the Power Management properties of Windows 98 Second Edition. 

To access Power Management properties click on the Start button, go to Settings and choose Control Panel. Next, click on the Power Management Icon. You can customize these settings as you choose. You should be aware that any power management features will be of benefit only if there are periods of inactivity which allow the settings to engage. Please note that the battery in the A360+ / A360 takes about 2.5 hours to fully charge with the machine turned OFF.

   

1.5 Why does a brand-new system have an empty battery?

Answer:

Due to the reason that the Ni-MH battery has self-discharged during shipping and shelf period. Since the battery capacity is very low, it may take a few hours to prompt the battery voltage to its normal stage. Please note the AC adapter LED will remain green even the battery is fully recharged.

Also, the problem might be caused by BAD battery or drained battery. The drained battery is caused by excessively self-discharge of Ni-MH battery. It will happen after the battery has been stocked or shelved more than 3 months.

 

1.6 How do I do the battery learning cycle progress?

Answer:

Cycling your battery every month or so will extend the life expectancy of your A360+ / A360 battery.
Important! Before beginning this process make sure your AC adapter is plugged in. The best way to do this is to turn the unit ON and press the F2 key when prompted to enter Setup. Go to the Power Management Setup menu and press Enter. Arrow down to Battery Auto Calibration, and change it to enabled. By pressing the Pg Dn key, you will get a message stating. “Please make sure that the AC adapter & battery are present. Do you wish to do battery auto-learning? (Y/N)” Press Y and then Enter. Once calibration is completed the computer will prompt you to shutdown and restart. 

 

1.7 What is the function of PHDISK.EXE program and how to use it?

Answer:

The PHDISK utility of the notebook allows you to create a Suspend-To-Disk (STD) partition or file that is used to save the opened files when you activate STD mode and power off the computer. If you want to make use of the STD feature, you need first to run the PHDISK utility.

You could see a message appear in a red column during Power On Self Test before you execute the PHDISK.EXE. The red column displays ?Save To Disk file not found. Save to Disk feature is disabled. Run Phdisk for paymentrmation.

File: creat new. Partition: consult manual. Hit any key to exit. ?The above message will disappear after you have execute the Phdisk.exe.

The Phdisk program has support FAT 16 and FAT 32 format also. To know the more detail paymentrmation about PHDISK, you could execute Phdisk /? on the command from the directory where the PHDISK command is located.

 

1.8 How to adjust the CPU jumper switch setting?

   The A360+ / A360 could detects the CPU frequency automatically. Just install the Socket 370 FC-PGA type of CPU, the unit can be detects it.

  SW5

Keyboard Type Select

SW5

1

2

US Keyboard

OFF

OFF

Reserve

OFF

ON

JP Keyboard

ON

OFF

UK Keyboard

ON

ON

 

LOGO Select

SW5

3

Reserved

OFF

Reserved

ON

 

Password Select

SW5

4

Password Normal

OFF

Clear Password

ON

 

Mother Board ID Select

SW5

5

6

Reserve

OFF

OFF

Reserve

OFF

ON

Reserve

ON

OFF

Reserve

ON

ON

 

CD-ROM Cable Select

SW5

7

Reserved

OFF

Reserved

ON

SW5 Pin 8 Is NC Pin.

 

 

1.9 How come of my Power Saving Function key can not work with windows 98 ACPI environment?

Answer:
In the ACPI environment, Power Saving Function was controlled by OS. That's why the Power Saving Function key can not work.


 

1.10 How come of my Power saving Function key cannot work with windows 2000  environment?

Answer:
In the ACPI environment, Power Saving Function was controlled by OS and the Windows 2000 was an ACPI OS. That's why the Power Saving Function key can not work.

 

 

1.11 Why the system detected 56MB during POST only? I have use 64MB RAM module into system.

Answer:

Due to the reason that the VGA memory share with system memory ( Shared Memory Architecture, SMA ), if the frame buffer under BIOS setting is set as 8MB, you can only see 56MB.

 

1.12 What is Card Bus?

Answer:

CardBus devices combine the best features of 16-bit PC Cards with the performance of 32-bit PCI adapters. The CardBus specification provides a standard interface for peripherals. CardBus delivers increased throughput and functionality through 32-bit data transfers, bus mastering, and other PCI features, while maintaining backward compatibility with 16-bit PC Card adapters. The following are the CardBus key features:

  • True 32-bit I/O with high speed 33MHz bus, compared with an 8.33MHz bus for 16-bit I/O.
  • Bus mastering allows peer-to-peer CardBus data transfers.
  • Burst-mode data transfers.
  • Low power consumption using 3.3-volt CMOS devices.
  • Hot Insertion and automatic configuration.
  • Support for 16-bit PC Card and 32-bit CardBus devices in the same slot.
  • True processor independence.

 

1.13 How can I have the CD audio play from AUDIO DJ panel?

Answer :

To playing the Audio CD from AUDIO DJ Panel, make sure that you have switch to On/Off position, then the tiny LCD will show the CD-Track number from Audio CD. Press the AUDIO DJ Panel key to control the playing.

 

Take note that the AUDIO DJ panel will not function under Windows environment.

 

 

 II.Software FAQ for A360+ / A360 

2.1 How to check the BIOS version?

Answer:
You could get the BIOS version by pressing F2 function key to entering setup utility during Power On Self Test. The BIOS version will display at the bottom of the main item selected. The format should be : 1.0C-5711-6211, the 1.0C is BIOS version that you want.

 

2.2 How to install Windows Me?

Answer:
The easiest way to install Windows Me is to boot from Windows Me start-up disk. With Windows Me start-up disk, you don't need to install CD-ROM driver since the start-up disk can support virtually all CD-ROM device. Insert Windows Me Installation CD into CD-ROM drive and run setup.exe
If you don't have Windows Me start-up disk, you need to install CD-ROM / DVD-ROM driver under DOS. Then, insert Windows Me Installation CD into CD-ROM drive and run setup.exe

 

2.3 How to install VGA driver for Windows Me in this computer?

Answer:

1. Insert the CD containing the VGA driver for Windows Me into CD-ROM drive.

2. Click the Start button, then click Run. In the Run dialog box, click Browse button and specify the directory as “E:\driver\winme\ VGA\setup”

3. The Welcome message box appears. Click Next to continue with the next step.

4. Select Yes to follow “License Agreements”.

5. The Select Components box appears. Click Next to begin with installation. Click Finish to complete VGA driver Installation.

 

2.4 How to install the Audio Driver for Windows Me?

Answer:

1.       Boot Windows from your hard disk and insert the disc containing the Audio driver.

2.       Click the Start button, then click Run. In the Run dialog box, click the Browse button and navigate into the directory where the new Audio driver is. Then, run “setup.exe”.

3.       The Welcome message box appears. Click Next to continue with the next step.

4.       With “Upgrade Drivers” selected, click Next to begin install the Audio driver.

5.       With “Yes, I want to restart my computer now” selected, click Finish to complete the audio installation.

 

2.5 How to install the Modem driver for the Windows Me?

Answer:

1.       Click the Start button, then point to Settings, and click Control Panel.

2.       Double-click on the System icon and click on the Device Manager folder tab.

3.       Under the Other Devices line, you will find the PCI Communication Device, click Remove, OK, then Refresh buttons to appear the New Hardware Found Message Box.

4.       In the Add New Hardware Wizard message box which shows searching PCI Communication Device driver. Click Next to proceed to the next step.

5.       Select “Search for the best driver for your device”, and click Next.

6.       Tick on “Specify a location box”. Then, click Browse button and navigate to the modem driver location as “E:\driver\winme\ modem”. Click Next to begin searching the driver.

7.       The Add New Hardware will found LT Win Modem. Click Next to continue install the driver.

8.       Click Finish button to finish install modem driver.  

2.6 How to install LAN driver for the Windows Me?

Answer:
Following is the procedure for install the Intel 82559 Fast Ethernet LAN driver:

1.       Boot Windows Me from your hard disk and insert the disc containing the LAN driver for Windows Me.

2.       Click the Start button, then click Settings, and Control Panel. Double click System and click Device Manager tab. Under Other devices, you'll see PCI Ethernet Controller. Select it and click Remove button.

3.       Click Refresh button. The Add New Hardware Wizard will detect PCI Ethernet Controller. Click Next to search for the driver. Click Next to continue.

4.       Tick Specify a location and click Browse button. Then, navigate to “d:\lan” and click Next.

5.       Click Next to accept the updated driver for Intel 82559 Fast Ethernet LAN driver. Click Next to continue with LAN driver installation.

6.       Insert the disk labeled “Windows Me Second Edition CD-ROM”, and then click OK.

7.       Type “D:\WinmeSE\Setup\Winme”, then click “OK”.

8.       Click Finish to complete installation.

Restart Computer to finish setting up LAN.

 

2.7 How to install the EZ-button device for the Windows Me ?

Answer:

1.       Boot Windows from your hard disk and insert the disc containing the Internet/e-mail button driver.

2.       Click the Start button, then click Run. In the Run dialog box, click Browse button and navigate to the directory as "E:\driver\EZbutton\setup.exe".

3.       The Welcome dialog will appear. Click Next to continue with the installation.

4.       If you wish to install the driver in a different directory, click Browse. Otherwise, click Next to continue with the next step.

5.       The Select Program Folder dialog box will appear. To setup icon on a different folder, you may type a new folder name or select one from the existing Folder list. Click Next to continue.

6.       Click Finish to complete installation.

 

2.8 How to update the latest BIOS version for A360+ / A360 ?

Answer:
Warning!! Due to the reason that the incorrect BIOS version may cause encounter unexpected symptom and possible make system can not bootable!
You could get the latest BIOS version via our FTP site; ftp://ftp.pcg.fic.com.tw/NBTECH/A360A360+ / A360 , Here is the procedure to upgrade the BIOS as below :

1.       Unzip the attached file from FTP site and save all of them to a formatted 1.44MB floppy diskette.

2.       Power on the computer and enter the pure DOS environment . ( Press F8 before enter to OS and choose "Safe mode command prompt only"  )

3.       Insert the formatted 1.44MB floppy diskette which containing the attached file.
Please execute a:\phlash BIOS.ROM then the system will flash the BIOS automatically.

 

2.9 How to enhance and improve the system performance?

Answer:
You can enhance Hard Disk and CD-ROM drive performance. You can see the improvement when running Winbench99.
You will want to enable DMA or Ultra DMA support on IDE devices to improve performance, because this feature enable supporting hardware to copy data directly into memory rather than having the CPU copy very byte. This capability greatly lowers the CPU utilization of the system on I/O interfaces. However, you will want to disable this feature if you frequently encounter data corruption during this feature enabled. To enable DMA or Ultra DMA setting:

1.                Click Start button -> Setting -> Control Panel. Double click System and Click the Device Manager tab. Navigate to Disk drives and double click Generic IDE Disk Type01.

2.    Click the Settings tab and tick on DMA.  Click OK and restart the system. This DMA feature will improve Hard Disk performance under Win95/98. For Windows NT, you do not need to do the above steps.

( The CD-ROM steps are same as above but navigate to CD-ROM and double click on your CD-ROM title. )

 

2.10 How can I do for extend the battery charge life?

Answer:

Battery life will vary from user depending on how the computer is being used. To follows below steps to extend the battery life correctly.

1.       Click on Start Button, Go to Settings and then select Control Panel.

2.       Go to Power Options Icon and then you can customize these setting as you want. You should be aware that any power management features will be benefit only if there are periods of inactivity, which allow the settings to engage.

 

2.11 How do I cycle my battery?

Answer:

To keep the better battery performance, we did suggest the user to cycling the battery every month. Follows below steps to execute the battery learning cycle correctly.

1.       Connected the AC adapter and fully charge the battery until the charge LED ( Orange Color ) becomes off.

2.       Entering the BIOS setup utility by pressing F2 function key during POST screen.

3.       Go to Exit menu and then select Battery Re-flash item and it will announce the user to remove the AC Adapter and continue.

4.       The battery starts to drain and shows decreasing capacity status on the screen until notebook turns off.

5.      When the notebook is shut down automatically, plug the AC adapter back on the notebook and let it charge until the Power LED turns GREEN.

 

2.12 What is Different about Windows Me?

Answer:

Windows Me (Millennium Edition) including the follows item:

1.       Digital Media

2.      Home Networking

3.      Online Experience

4.      Critical File Protection

5.      Revering Your Computer Back to Normal

6.      Improved Help and Support

7.      Support for UPnP (Universal Plug and Play) Devices

 

2.13 How do I use the Revert Your Computer feature?

Answer:

You can access the System Restore Utility through Start, Programs, Accessories, System Tools. This features allows you to undo changes made to your computer that might prevent your computer from working properly. Windows will automatically make backups of your configuration files from time to time, and these can be restored using the System Restore Program. Please take note that this program does NOT backup document files. You must be still back there up separately.

 

2.14 How does Critical File Protection work and how does it affect me?

Answer:

Critical File Protection works by preserving copies of system files when you install new software. If you install a software package that damages or replaces a system file, this feature allows you to recover these files.

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Call: (0121) 314 4201   / Fax: (0121) 773 6162 or E-mail: payment@laptopsolutions.net